1. About Zayn’s Households

Zayn’s Households is an online retailer based in Malta, registered under [Company Registration Number], with its principal place of business at [Address]. Our website address is [Website URL].

2. Acceptance of Terms

By using our website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy, Cookies Policy, Return & Refund Policy, and any other policies referenced herein.

3. Eligibility

You affirm that you are at least 18 years old and legally capable of entering into binding contracts. If you are using the website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

4. Account Registration and Security

• To access certain features, including placing orders, you may be required to create an account.

• You agree to provide accurate, current, and complete information during registration and update it as necessary.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• Notify us immediately of any unauthorized use or security breach.

5. Products and Availability

• We make all reasonable efforts to display accurate product information including descriptions, images, and pricing.

• Product availability is subject to change without notice.

• We reserve the right to limit quantities or refuse/cancel orders due to supply limitations or errors.

• Colors and details may vary due to device display differences or supplier changes.

6. Orders and Contract Formation

• By placing an order, you offer to purchase products subject to these Terms.

• Receipt of your order confirmation email does not constitute acceptance of your order. We reserve the right to accept or reject orders.

• The contract is formed when we send you an order dispatch confirmation.

• If an order is rejected, we will notify you and refund any payment made.

7. Pricing and Payment

• All prices include VAT as applicable in Malta; international taxes or duties may apply separately.

• We accept payment methods displayed at checkout and use secure payment gateways.

• You represent that you are authorized to use the payment method provided.

• We reserve the right to suspend or cancel your order if payment cannot be authorized.

8. Shipping, Delivery, and Risk

• Shipping terms, fees, and estimated delivery times are provided at checkout and detailed in our Shipping Information page.

• Risk in the products passes to you upon delivery to the shipping address provided.

• We are not liable for delays or damages caused by third-party shipping carriers or customs procedures.

• You are responsible for providing a correct and complete shipping address.

9. Returns, Cancellations, and Refunds

• Our Return & Refund Policy outlines the terms for returns, cancellations, and refunds. Please review it carefully.

• Products must be returned in original condition, unused, and with packaging intact unless otherwise specified.

• You may cancel your order before dispatch by contacting our support team.

• Refunds will be processed using the original payment method within a reasonable timeframe.

10. Warranty and Repairs

• Products are covered by the manufacturer’s warranty. Please refer to the warranty documentation provided with your purchase.

• We do not provide additional warranties beyond those offered by manufacturers.

• For warranty service, contact the manufacturer or authorized service centers.

• Keep your purchase receipt and warranty documents safe.

11. User Conduct and Restrictions

You agree not to:

• Use our website for unlawful purposes or in violation of applicable laws.

• Interfere with or disrupt the security or operation of the website.

• Attempt to gain unauthorized access to our systems or accounts.

• Post or transmit harmful, offensive, or infringing content.

• Use automated systems or software to extract data or interact with the site.

12. Intellectual Property Rights

• All content on the website, including text, images, logos, graphics, and software, is owned or licensed by Zayn’s Households.

• You may not reproduce, distribute, modify, or use any content without our prior written consent.

• Trademarks and service marks displayed on the site are our property or that of third parties.

13. Privacy and Data Protection

• We collect, use, and protect your personal information in accordance with our Privacy Policy.

• By using the site, you consent to the collection and processing of your data as described therein.

• We implement reasonable security measures to protect your data but cannot guarantee absolute security.

14. Cookies and Tracking Technologies

• Our site uses cookies to enhance your browsing experience and personalize content.

• Detailed information about cookies is available in our Cookies Policy.

• You can manage cookie preferences via your browser settings.

15. Limitation of Liability

• To the maximum extent permitted by law, Zayn’s Households shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

• We do not guarantee that the website will be error-free or uninterrupted.

• Nothing in these Terms limits our liability for death or personal injury caused by negligence or for fraud.

16. Indemnification

You agree to indemnify and hold harmless Zayn’s Households and its affiliates from any claims, damages, liabilities, or expenses arising out of your breach of these Terms or misuse of the website.

17. Changes to Terms

• We may update these Terms from time to time.

• Changes will be posted on this page with an updated effective date.

• Continued use of the website after changes constitutes acceptance of the new Terms.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Malta. Any disputes arising shall be subject to the exclusive jurisdiction of Maltese courts.

19. Contact Us

If you have questions or concerns regarding these Terms, please contact our customer service team at:
support@zaynshouseholds.com